Where are you located?
We are centrally located in the heart of Kendall, 13462 SW 131 ST Miami, FL 33186. You can go to our contact page and see map and get directions.

What are your Office hours?
Our South Florida Office & Show room hours are Monday through Friday, 9AM - 5PM and Saturday & Sunday by Appointment only, please call for Appointment. We OPEN on Major holidays for business unless we decide not to, but we will notify our clients. After hours appointments on week days are available also by Appointment only. Please call our South Florida office to set an appointment at (305)380-8088.

Do you deliver? What are the costs?
Yes, we deliver anywhere in Dade and Broward and Monroe County. All Delivery rates vary, depending on distance traveled. All delivery fees include pickup as well. Deliveries are scheduled between the hours of 8AM and 6PM. It is not necessary to be home for your delivery or pickup. Make sure you mention if you won't be home so we can get any details necessary to secure the items.

Where will you leave the equipment?
We will deliver and pick up all our equipment from one location on the property. Please make us aware prior to delivery if our drivers will encounter any stairs, extended carrying, difficult driving terrain, or anything else that may affect the time frame or number of delivery personnel we send.

Do I need to be present when Rumba’s delivers or sets up?
As long as we have s a signed contract you do not have to be present. We will need you to leave us all phone numbers where you can be reached at during the day of your installation. If you have a sprinkler system, septic tank, or anything in the ground on your property we should be told about before staking. Please also make sure all outdoor items are not in the area of installation, this also includes any and all animal feces “Poop” on yard.

When should I have my lawn cut for my Event?
Make sure you DO NOT cut your grass the day of your tent install. The green sap that is left on the surface of your lawn will stain our equipment as we have to lay most of it on the ground during our install. Another reason would be is that we wouldn’t want your landscaper or yourself to interfere with the installation of your party. It is always best to leave your grass a little long. Grass wears better when it is longer. If your party were on a Saturday you would want your lawn to be mowed no later than Wednesday. Cutting your lawn after the tent has been installed can be extremely difficult with all the poles and stakes in the way.

Should I rent sidewalls for my tent in case it rains?
That all depends. It does not rain sideways and sidewalls will increase the temperature under your tent by 10-15 degrees. Sidewalls are good if it is cold out, for privacy (maybe a disliked nosy neighbor) and if you want to block out an unattractive view close to where your tent is set up.

Will you set up the equipment?
Set up is automatically included when renting dance floors, staging, tents or technical equipment. For an additional fee, our delivery staff can also set up your tables and chairs. It will remain your responsibility to "tear down" the equipment and place it in one area of your property or an additional fee will be applied.

Do you offer Sunday delivery, late night or delivery/pickup for same day events?
We’re one of the few that do. Same day pickups require an additional delivery fee. For example, if your delivery fee is $20, your same day pickup fee is an additional $20. All pickups or deliveries required after 10PM are charged a flat $100 after hours fee to cover labor overtime costs. Saturday and Sunday deliveries or pickups are allowed.

Can I pick my items up?
Yes you can and we're here to assist you. Our will call hours are between the hours of 9AM and 5PM. Some items however, require delivery. Items such as patio heaters, large bars, and tents are several examples. Please call our office for more detailed information regarding other rental items.

Is there a minimum order?
There is no minimum order if you come and pick the items up at our will call. With Rumbas Party Rentals & Events no order is too small to large for deliveries.

How long is your rental period?
A typical rental period is 3 calendar days. However, due to unique situations we typically say for the “duration of your event.” What this means is that you may be able to keep your rentals for a longer period of time without an additional fee depending on the items rented and your unique circumstances. For example, if you pick an item up on Thursday, since we are closed Sunday, you get a free day so your items may be returned the following Monday. Any will call items returned after a regular 72 hour period will be assessed a 25% late fee on their total order. So for example, if your order totals $100 and you are late one day, then your assessed late fee is $25. 2 days late and your fee are $50, etc. etc... The only way to ensure no late fees is to bring your items back on time. Special rates are available for long term rentals.

Do you accept credit cards?
You bet. We accept Visa, MasterCard, American Express and Discover. We also accept Cash and Corporate Event Company check payments.

How do I make a reservation?
You can call our office at (305) 380-8088 South Florida- Kendall Showroom, or you can also place an order online through our web site shopping cart and pay online thru Pay-Pal with a credit card. Orders not paid on–line thru Pay-Pal, still need to be confirmed with office personnel to secure your reservation, even if you plan on paying in the office.

Are the rental and security deposit due before the delivery?
Yes, all reservations require a 50% deposit and the understanding of our rental contract. Payment in full is due prior to or at delivery.

How far in advance should I reserve the equipment I need for my Event?
Please call us as soon as possible to reserve the equipment you need for your event. All reservations are subject to availability.

What is the cancellation policy?
Refunds will be issued only if reservation is cancelled seven days prior to the rental date. A restocking charge will be applies if any contract is cancelled the day of the delivery or on delivery.

Do my items need to be returned clean? (Dinnerware, Linens etc…)
Yes. All dinnerware, glassware, and flatware must be rinsed free of food and placed back in their delivery containers. Linens must be returned free of debris and dried to prevent staining or mildew. Food service equipment must also be free of food and rinsed. An additional charge will be applied if items do not meet the above conditions.

What if I need something you don't show on your website?
Give us a call and ask. We may have the item(s) but not posted yet, or we may be willing to either acquire or sub rent the item(s) for you.

Do you offer non-profit or school discounts?
Absolutely, In addition to our already low prices, we offer an additional discount on many items for qualified non-profit organizations, schools and Government entities. Give us a call at (305) 380-8088 to learn more.

Do you rent bounce houses?
Yes. We are a Party & Event rental company and specialize also in kid’s rental items and parties.